1. Introduction and General Terms

1st Choice Nursing and Care Services Ltd. (also referred to as “we”, “us” “our”, “1st Choice”) understands the need for personal and in some cases, financial information to be kept private and secure. This privacy policy will provide you with an understanding of our use of your personal data that is submitted through the site www.1stchoicenursing.co.uk and via our paper forms.

This privacy policy explains the following
  • what information we may collect about you;
  • how we will use information we collect about you;
  • when we may use your details to contact you;
  • whether we will disclose your details to anyone else;
  • your choices regarding the personal information you have provided to us;

All your personal data will remain confidential and will be kept inline with laws concerning protection of personal information, including the Data Protection Act 1998. When registering to the site, some of your information will be shown to other registered users. You can control what information is displayed on your profile. 

We also provide hyperlinks to external websites that are outside of this website, which have their own privacy policies. Although every effort is made to protect you from sites that may be a risk, we encourage you to find the privacy policy of the external site and do not accept responsibility or liability for the actions of third-party sites.


2. What information will 1st Choice Nursing and Care Services collect about me?

When registering to the site, signing up to the newsletters,completing various forms or purchasing products,1st Choice Nursing and Care Services may ask for personal information. An example of the type of information requested can be your name, your email address, your postal address, your home or mobile telephone numbe. In some cases, additional information will be requested, such as your Curriculum Vitae on the application request form.  Different pages may require that you enter different information.

By entering your details, it is then possible for the 1st Choice to improve your experience on the website or facilitate your requests.

Please be aware that on some webpage’s (such as the online “Shop”) may require you to enter sensitive information. 1st Choice Nursing and Care Services. does not under any circumstances hold financial information without the owners express prior consent.

Cookies

We also uses cookies and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). Cookies are small pieces of data that are stored on your computer by your web browser and are not harmful to your computer in any way. Our website can then determine the most visited areas of the site or help facilitate the user to use the site, for example, remember if you previously logged into the site as a registered user. . This information is not used to track any individual and log files are regularly purged.

By contining to use the wbesite, you agree to allow us to store cookies on your computer.

Cookies may be deleted from your computer at any time. For informaiton on how to do this, you can use a search engine, such as Google or Microsoft Bing, and search the phrase "How to delete cookies from my computer.

3. How will 1st Choice Nursing and Care Services Ltd. use the information they collect about me?

We will use the information for a number of purposes. These are:

  • For “administration” which means we may contact you in relation to website services (e.g. to confirm email validity or to provide you with password reminders);
  • For editors and above, to notify you of any submissions made to the site.
  • To notify you of any profile updates
  • To help prevent overloading of the server by excessive non-human use (computer robots)
  • To provide you with a personalized profile page on sign-in to enhance your browsing experience
  • To inform you of any changes, news or event updates at 1st Choice Nursing and Care Services. 
  • To process your requests made by one of our online forms. 
  • To process orders you have made for goods and services

1st Choice Nursing and Care Services will not use your data for any other reasons without the prior consent of the owner.

4. When will 1st Choice Nursing and Care Services Ltd. contact me?

We may contact you:

  • in order to provide you with information. This could be to inform you of any changes to your service or appointments. 
  •  in relation to any contribution you have made to the 1st Choice website;
  • in order to update your services such as username reminders and password resets, along with any confirmation emails from data you have submitted to us;
  •  in order to notify you if for any reason a service is changed or cancelled that you need to be made aware of;
  •  in relation to anything regarding any orders you have made with us (e.g. order status, payment status, delivery status etc.)

5. Will I be contacted for marketing purposes?

1st Choice Nursing and Care Services will sometimes request to send you information by post or email. All users have the choice to subscribe or unsubscribe to the newsletter facility at any time. However, if you decide to opt out of the newsletter, you may not be able to get the full benefit of our services. 

6. Will 1st Choice Nursing and Care Services share my personal information with anyone else?

1st Choice Nursing and Care Services Ltd. will not share your personal information with anyone outside of the administration of the company except where disclosure is required by law (i.e. to law enforcement agencies etc.). 

7. Offensive or inappropriate content on the 1st Choice website

Any material that breaks the terms of our Website Use Policy, including offensive or inappropriate content, will not be tolerated on this website. When deemed inappropriate, the Regency reserves the right to use your personal information in order to stop such behaviour and will pass it on to any relevant authorities if required.

8. What if I am a user aged 16 or under?

If you are under the age of 16, we ask that you obtain permission from a parent/guardian before submitting any personal information. 1st Choice will not collect information from persons under 16 without this permission.

9. How long will 1st Choice Nursing and Care Services Ltd. keep my personal information?

We  will hold customer details indefinitely for marketing purposes, however if you decide that you do not wish to be contacted again by us, you may withdraw any personal information that you have submitted to us at any point. Other information (e.g. booking forms, payment orders etc.) will be kept for as long as it is necessary to provide the services you require. In some cases, it may be necessary for us to hold your details for a longer period of time and we will inform you of such occasions.

Your information is stored on a secure server on our website and security updates are regularly made to ensure the safety of your personal details. 

10. Can I find out what personal information 1st Choice Nursing and Care Services Ltd. holds about me?

The Data Protection Act gives you the right to access any personal information that is stored about you or make any corrections. If you wish to know what information we are holding about you, please contact us with your request, along with photographic identification and we will use reasonable effort to supply, correct or delete your information.

11. Changes to our Privacy Policy

To ensure the safety and security of your information, the Privacy Policy may be updated from time to time. The date that it was last updated will be published at the top of the article.

12. Contacting 1st Choice Nursing and Care Services Ltd. about this Privacy Policy

If you have any questions or comments about this Privacy Policy please contact;

Mr Andrew Dunn,
 
01664 562 451
andrew.dunn@1stchoicenursing.co.uk